Issue description:
Your IT500 Thermostat is calling for heat, but the receiver does not turn on your boiler?
You need to ensure that both devices (Thermostat, Receiver) are paired together.
Solution:
- Go to your Receiver and Push the Sync Button visible on the bottom of your device for 5 seconds
(the Button Hole is small so you may need an object like a Paperclip or other similar tool to proceed): - This will cause your receiver to go into pairing mode and a Red Led indicator will appear:
- Set your thermostat into pairing mode by pressing simultaneously the Cogwheel Button and the Return Button:
End-result of this action should like on photo below: - To begin the pairing process, once you've entered the Pairing Screen, press the Tick Button to confirm:
Now you should see a 10 minutes timer on your screen indicating that the pairing process had begun: - Once the devices are paired, the red light on your Receiver will disappear.
- To go back to your home screen on the Thermostat, please press either the Tick or the Return Button
OR
You may find other relevant articles, videos and guidelines at:
https://salus-controls.zendesk.com/hc/en-us
If you still experience any issues and you couldn't find a solution on our self-help centre please contact us at: techsupport@salus-tech.com
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