Note: For IT500 devices you should use iT500 Plus APP.
Downloading Mobile APP for Android
- Find and open the Play Store APP on your Android-based device:
- Now you should see the Play Store application Menu on your screen. The white arrow is pointing to the Search Bar on photo below:
- Type in 'iT500' or 'iT500 Plus' with your on-screen keyboard, you should see related APPs listed. Select iT500 Plus from drop-down list:
- Hit the INSTALL button and your application should download:
- Wait until application has downloaded to your device:
- Once APP has downloaded press the OPEN button :
- Now you are able to operate your IT500 via the mobile APP.
Downloading Mobile APP for iOS
- Find and open the App Store on your IPhone or other iOS-based device:
- Press the Search Tab (this can be found at the bottom-right of your screen):
- Type in 'iT500' or 'iT500 Plus'. Select iT500 Plus from drop-down list of suggestions.
- Press the GET button on the right hand side of the APP:
- Once downloaded and installed, press the OPEN button:
- You will be asked to Allow the application to send you notifications and to use your current location:
- You can now login and use your app:
You can also operate your IT500 via Website:
You may find other relevant articles, videos and guidelines at:
If you still experience any issues and you couldn't find a solution on our self-help centre please contact us at: firstname.lastname@example.org